- When our technicians arrive at your home they will always greet you with a smile! We love our work and are happy to be able to assist you. We will consult with you before beginning any work to make sure that we are doing the work that you hired us to do. We will explain in detail the use of the rotary cleaning system and review our dust prevention policy.
- After consulting with you, our technicians will then set up and begin the process of cleaning and inspecting your chimney. We clear a 5 foot work area in front of your fireplace and set up sheets. We do an initial inspection of the firebox, damper, and smoke shelf. We then bring in the necessary equipment to complete the cleaning and inspection of your fireplace.
- Providing that we have the ability to safely access your chimney, we do a roof top inspection to check the condition of the chimney top, examining the brick, mortar joints, and the interior flue condition. He will also check the chimney flashing. In some cases we will put on a top vaccuum to assist with draft to ensure that no dust will come back into the home.
- After thoroughly cleaning the flue liner, smoke chamber, and smoke shelf, our CSIA Certified technicians, run a Chim-Scan chimney camera. We will ask that you are available to watch as we perform this part of the inspection. We are then able to explain what we are seeing inside your chimney and consult with you if we find anything that is of concern. We take pictures of these areas and provide a report of what we found. You will receive the report from our office in about a week.
- In the event that we notice any cracks, voids, or improper construction in your chimney, our technicians will go over the options available to you for the repair of your chimney liner. If you decide that you would like us to repair the chimney, our technicians will take all of the information necessary to provide you with a proposal. The proposal will be sent to you within a one week time frame. The proposal will have all the information necessary for you to make an informed and educated decision on what you can do to continue to use your fireplace. In the event that you no longer want to burn wood in your fireplace, we also have options available to you for converting your fireplace to gas or installing a wood burning insert. Our technicians can help you to make the best choice for you.
- If you are in need of a chimney screen/cap or minor repairs, the technician will be able to take care of that at the time of the cleaning, in most situations. If you require a special order screen we will discuss the options available to you at that time.
local: 763-422-0481
outstate: 1-800-CHIMNEY